The Value of A Five Star Dealer:

The Five Star Certified Program demonstrates the dealer's commitment to consult with their clients and associated people, processes and systems to discover, design, deliver and support solution-based applications. As a Five Star member, the dealer delivers solutions that will enable clients to:

  • Improve workflow performance (Process Improvement)
  • Reduce Total Cost of Ownership (TCO)
  • Meet Regulatory Compliance
  • Support Environmental Sustainability initiatives
  • Surpass stringent Security requirements

The ultimate goal of the Five Star program is to give greater value to clients through continuous business process improvement.

Exclusive Training

Five Star dealers attend quarterly symposiums designed to:

  • Develop a greater understanding of opportunities in the market and how to approach them.
  • Determine what the buyer needs to do to make a buying decision and understand where the seller fits into the equation.
  • Identify client pain points and work with them to develop a solution that would address those specific areas.
  • Develop Role play skills using existing solution products (and methodologies) in specific client environments.
  • Share real life success stories with other experienced dealers.

Five Star symposiums help dealers learn about different Ricoh solutions and emerging technologies so they can work with you as the client and determine an appropriate fit for your environment.

Five Star dealers also have a rigid training curriculum guiding them through different areas of solutions in specific verticals, and acquire certifications that test for knowledge to ensure that we are bringing you the best, because you deserve nothing but the best!